The paperwork

Terms of Service

Effective 29 October 2026

1. Who we are

Singapore Robot Pte. Ltd. (UEN 201535442H). This website presents STEM robotics hardware kits, information about our SN-bound AI learning platform, wholesale applications and the Singapore Robot Educator Network (SREN), and collects requests for quotation. References to "we", "us" and "our" mean Singapore Robot Pte. Ltd.

2. Quotes and orders

Content on this website is an invitation to enquire, not a binding offer. A contract forms only when we confirm your order in writing after quotation. Unless stated otherwise on the quote, quotations are valid for 14 days. Payment terms are as stated on the quotation.

3. Prices and taxes

Prices are quoted per order in the currency stated on the quotation. Singapore Robot Pte. Ltd. is not registered for GST, and no GST is charged on our quotations or invoices. Prices include any import costs we incur in supplying the goods unless the quotation states otherwise.

4. Delivery and lead times

Fulfilment details and any lead times are stated per line item on the quotation and run from our written order confirmation. Risk in the goods passes on delivery or self-collection.

5. Warranty

Goods carry the manufacturer's warranty, which we pass through to you. Each education kit includes a Srobix quick-start guide and safety sheet. To the extent permitted by law, we give no further warranty of our own beyond what is stated on the quotation. This does not affect your statutory rights as a consumer, including your rights under the Consumer Protection (Fair Trading) Act.

5A. SREN and teaching delivery

Singapore Robot supplies kits and digital assets. We do not operate tuition centres or employ classroom teachers as staff. SREN is an independent-contractor match platform: participation does not create employment, partnership or joint venture with Singapore Robot Pte. Ltd. Assignment scope, fees and schedules for any matched engagement are agreed in writing between the parties named in that assignment. Digital lesson access and AI platform rights follow the kit serial / activation terms stated at purchase or quotation.

6. Returns and defects

Unless the quotation states otherwise, goods are not returnable for change of mind. Report transit damage or dead-on-arrival items within 7 days of delivery to support@srobix.com and we will handle the claim under the manufacturer's warranty terms.

7. Liability

To the maximum extent permitted by law, our total liability for any claim connected to an order is capped at the amount you paid for the goods concerned, and we are not liable for indirect or consequential losses such as loss of profit or production downtime. Nothing in these terms excludes liability that cannot be excluded under Singapore law.

8. Intellectual property

The content of this website belongs to us or our licensors. Srobix and the Srobix mark are brands of Singapore Robot Pte. Ltd. The Singapore Robot name and hexagonal S mark remain marks of Singapore Robot Pte. Ltd. No licence to use any trademark is granted by browsing this site.

9. Use of this website

You agree not to misuse this website, attempt to gain unauthorised access, or scrape it in a way that degrades service. The site requires no account. Traffic measurement may use Google Analytics 4 as described in the Privacy Policy.

10. Governing law

These terms are governed by the laws of Singapore, and the courts of Singapore have exclusive jurisdiction over any dispute.

11. Changes and contact

We may update these terms; the effective date above reflects the current version. Questions: hello@srobix.com.